Frequently Asked Questions

How do I get started?

Please contact our sales team on 0403 319 624 to sign up for a plan that suits your business best.

Which review sites can I add to my subscription?

You can add Google, Facebook, Yellow Pages, White Pages, Yelp, True Local. We can integrate other review platforms upon consultation.

Can I invite my customers to leave a review on more than one review site?

Yes, you can send multiple requests to the same customer.

How many users can I add to my membership?

Up to 30 per membership.

When do I get my performance report?

Your performance report is automated and sent every Sunday night. But you can check your performance anytime through your personalised dashboard.

How do I add or remove users?

You can add and remove users through your personalised dashboard.

How do I log into my dashboard?

Visit the member login on the website menu and enter your user’s name (work email address)

What will the SMS read to my customers?

The sender ID and SMS script can be customised or you can choose from our templates.

What is my username?

In most cases, it is your work email address.

I forgot my password.

You can request a new password on the home page of the app. Please select ‘forgot password’ on the screen below.